ActiveSync Problem Solving

ActiveSync Problem Solving

Reusing the Original Device Name When you re-establish a 'partnership' between your device and ActiveSync, it will refuse to allow you to use the same device name because it feels that this new relationship is with a different device and it is needlessly protecting the assets of the old device.

The solution is to manually purge all references to the old device that exist on the PC, so start by; Delete the desktop folder shortcut that Activesync created for the original partnership Move or remove the folder that the shortcut pointed to Assure that your PC's file explorer is set to view 'hidden files' Search for the 'device name' and remove the backup folder that bears that name.

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I've met this particular snag before, but you have made a very useful overview of other ActiveSync problems. Thanx much.